Terms & Conditions
First time
orders will be handled by:
| 50% Deposit and Balance |
| 50% Deposit and Balance Net 30 days
|
| 100%
Payment for lower end assets or auction assets. |
In
addition, we welcome Bank Wire Transfers or Credit Card purchased through
PayPal.com. Handling fees additional.
On
occasion, net 15 or net 30 day terms will be made authorized to pre-qualified
companies after a proper credit check has been performed.
Warranty Information
All
of our equipment is inspected, refurbished, typically guaranteed for a minimum
of 90 days for parts and labor beginning on the date of receipt (exceptions
include items that are brokered from a third party or that are agreed to be sold
"as is" between Scientific Asset Management, LLC and Buyer). New and
Demo Equipment is warranted for a minimum of 90 days up to two years depending
on the asset.
Should
an item not work properly during the warranty period, Scientific Asset
Management, LLC will either repair and/or replace the defective part(s) or the
item itself, and the warranty period shall start anew from the completed repair
or receipt date.
Shipping Information
All
shipping is F.O.B. and will be shipped via UPS or a national trucking company.
Scientific
Asset Management, LLC will take reasonable steps to protect the instrumentation
during shipment, and the instrumentation will be fully insured. The customer
will be charged for all packaging, shipping, handling & insurance charges,
and fees incurred in the process of delivering the order.
Customers
may make pick-up arrangements through their own preferred carrier.
Return & Cancellation Information
Scientific
Asset Management, LLC will authorize the return and issue a full refund for any
equipment that is not working as represented, and could not be replaced or
repaired to the customer’s satisfaction during the warranty period. The
customer will be responsible for proper packaging of the equipment and all
included accessories. Scientific Asset Management, LLC will pay for insurance
and shipping costs. Non-inventory items bought specifically to fill customer
orders may possibly be returned, but on a case by case basis.
Customers
who cancel orders after refurbishing has begun or after delivery where there are
no equipment performance issues will be subject to a 20% Restocking Fee and
responsible for 100% of Packaging, Shipping, Insurance and Handling costs
for both the delivery and the return.
Please don't hesitate to call if you have any questions – 908-604-1417
www.gotosam.com ©Scientific Asset Management, LLC, September 2001- 2008